FAQ

About the Products

1. What are the features of Caveem products?

  • Safety Razor: Designed with a double-edge safety feature and replaceable blades for a precise shaving experience. The upgraded handle offers a comfortable grip, suitable for both beginners and experienced users.
  • Dermaplane Razor: Lightweight and easy to use, with a skin-friendly blade design. Ideal for shaping eyebrows and removing fine facial hair for smooth skin.

2. Who are these products suitable for?

  • The safety razor is designed for both men and women, including those with sensitive skin.
  • The dermaplane razor is perfect for everyday eyebrow shaping and removing facial fuzz.

3. What materials are used, and are the products eco-friendly?

  • The safety razor is made of high-quality metal, ensuring durability and environmental sustainability.
  • The dermaplane razor features a lightweight design with stainless steel blades to minimize waste.

Usage Instructions

4. How do I replace the blades of the safety razor?

  • Unscrew the razor head, remove the old blade, place a new blade in the correct position, and screw the head back tightly. Detailed steps can be found in the manual.

5. How do I clean the dermaplane razor?

  • Rinse the blade under warm water and gently pat dry to prevent rust or damage.

6. How often should I replace the blades?

  • It depends on usage frequency. For the safety razor, replace the blade every 5-10 uses. For the dermaplane razor, replace it when the blade becomes dull.

Purchasing Information

7. Where can I buy Caveem products?

  • You can purchase them on Caveem's official website or major e-commerce platforms such as Amazon and TikTok Shop.

8. Are there discounts or promotional offers available?

  • Stay updated on our website and social media channels for the latest deals and promotions.

9. What should I do if the product arrives damaged?

  • Inspect the product upon arrival. If damaged, contact us via our customer service email at support@caveem.com for assistance.

After-Sales Service

10. Is there a return or exchange policy?

  • Yes, unused products can be returned or exchanged within 30 days of purchase.

11. How can I contact customer service?

12. Is there a warranty for the products?

  • The safety razor comes with a one-year warranty. Please refer to the warranty policy for details.

Common Questions

13. Will the safety razor irritate my skin?

  • The safety razor is designed for sensitive skin. We recommend using shaving cream or foam to reduce irritation.

14. Is the dermaplane razor beginner-friendly?

  • Absolutely! Its simple design and skin-friendly blade make it easy for beginners to use.

15. Do you offer international shipping?

  • Yes, we support shipping to most countries. Please refer to our website for detailed shipping policies.