Refund Policy
At Caveem, we offer a [number]-day return policy. If [number] days have passed since your purchase, we are unable to offer a refund or exchange.
Eligibility for Returns
To qualify for a return, your item must be unused, in the original packaging, and in the same condition that you received it. You must also provide proof of purchase.
Non-Returnable Items
Certain types of items cannot be returned, including:
- Custom or personalized products
- Gift cards
- Health and personal care items (e.g., used razors)
Return Process
To initiate a return, please contact our customer service at [email address] with your order number and reason for the return. Once approved, we will provide you with a return shipping label. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original payment method within [number] days.
International Returns
For international orders, customers are responsible for any return shipping fees and customs duties incurred.